It's time to reinvent management. You can help.

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

29 Stories
86 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

Filter By:
LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud.  Consumers increasingly expect on-demand information and con
Story by Sanjay Mathur on December 9, 2011
At Statoil, we try to take reality seriously, not just a dynamic and unpredictable business environment, but also all the competent and responsible people in the company.
Story by Bjarte Bogsnes on November 28, 2011
This model presents a holistic approach to be a better person and professional, hire great people, create the best cultural fit and grow your skills.
Hack by Davide Casali on July 31, 2013
Life in a large organization can often feel like a few moments of inspiration and innovation surrounded by a lifetime of sitting on conference calls, filling out forms, and creating PowerPoint decks t
Hack by Chris Grams on June 21, 2011
Identify the value that each human brings to a role or function through an individualized approach. To truly value humans at the individual level as asset to organization.
Hack by Stephanie Sharma on July 17, 2013
Big Thorny Challenge: What passes for enterprise strategy falls way short of the need and opportunity.
Hack by Richard Melrose on June 30, 2011

Pages