It's time to reinvent management. You can help.
This case study is about the horizontal management model developed and implemented at VAGAS, a Brazilian software company for the recruitment market, and its main underlying ideas.
Story by Mário Kaphan on March 31, 2014
LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud.  Consumers increasingly expect on-demand information and con
Story by Sanjay Mathur on December 9, 2011
Sitting in her corner seat at the Noida, India office, Sheetal’s job entailed; ensuring successful ticket query responses for a premier national retail client based in North America.In any other s
Story by Pranay Singh on January 8, 2013
At Experian Latin America, aiming to systemize innovation as a capability in an increasingly competitive market, we implemented an ideation platform that mirrors our company’s people-oriented ma
This time of year we tend to subject ourselves to tough review. We zero in on our practices and tendencies and resolve to take up new, positive habits--and, more importantly, to break the bad. It can be a productive exercise if approached with a clear eye and dedicated follow-through. My question:...
Blog by Umair Haque on January 3, 2011