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The MIX Lab

Groundbreaking ideas and practices from the MIX community

Customer service professionals nurture a company’s most important assets – its customers –, but they are also some of its lowest paid employees.
Hack by Marton Jojarth on June 12, 2015
Define yourself. What is in your best interest isin the long run best for your family, community, and company.
Story by Jim McGriff, Jr. on June 12, 2015
First line managers have a tough role to play. Too soft and you are a push over. Too hard and you are a jerk. Either extreme is a problem.
Story by Jim McGriff, Jr. on June 6, 2015
We all have management tendencies what is yours? I study leaders and their styles. We all are different managers but we can learn from other managers.
Story by Jim McGriff, Jr. on May 29, 2015
This is the story of a group of students at Universidad EAN that belong to the humanistic management youth researchers group, that have been working for the last 5 months in a Colombian company in ord
Story by Konocenos Human on May 26, 2015
Remember the quality you provide to a corporation is not on the walls of your office. This most times is the past and not the present.
Story by Jim McGriff, Jr. on May 16, 2015
Pain points can abound in the workplace, with people either contributing to or helping relieve them. Perceived pain (vs.
Hack by George Kobak on May 6, 2015
Lately, I read an article in Business Week by a so called expert… in the second sentence the expert made the comment that you should love what you do.Recently, on Good Morning America a reporter was i
Story by Jim McGriff, Jr. on May 5, 2015
Accelerate the concept development process by “prototyping” your concept in 30 minutes or less!This article was written as one of the requirements to obtain the Innovation Mentor Certific
Hack by Jeff Dahl on May 1, 2015