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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

34 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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When determining executive performance, traditional models of CEO compensation consider relatively short time frames.  This increases the likelihood that CEOs make strategic organizational decisi
Hack by Alex Edmans on April 11, 2012
Big Thorny Challenge: What passes for enterprise strategy falls way short of the need and opportunity.
Hack by Richard Melrose on June 30, 2011
An objective performance evaluation is an illusion, but many leaders haven't realised it.
Hack by Bjarte Bogsnes on December 2, 2014
Bilateral and multilateral donors and NGOs re-write the rules of the International Development Cooperation System to unleash the real potential of markets and the private sector to end poverty at a la
Hack by Lucho Osorio-Cortes on March 2, 2012
All living systems are very sensitive to environmental conditions, because this sensitivity defines their permanence.
Hack by Marcelo Manucci on March 26, 2015
360 and Upward Assessment Surveys, My View From the Bottom of a CorporationI read an article in the Wall Street Journal on December 8, 2011, by Joann Lublin entitled, “Transparency Pays Off in 360 deg
Story by Jim McGriff, Jr. on May 22, 2013
Whether it's a fair trade social enterprise, a microfinance institution, or an agricultural co-op, any business that makes the claim that it helps the global poor must be able to objectively measure c
Story by Lindsey Alexander on May 10, 2012
Co-Authored By Steve Wright

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