LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud. Consumers increasingly expect on-demand information and con
Morning Star creates a software system that serves as a commercial social network, where colleague commit to their Colleague Letter of Understanding (CLOU) to accomplish specific activities.
Sitting in her corner seat at the Noida, India office, Sheetal’s job entailed; ensuring successful ticket query responses for a premier national retail client based in North America.In any other s
With traditional policing practices challenged by a rising rate of criminal activity and tight budgets, the Memphis Police Department pioneered a way to focus our patrol resources more intelligently a
Online social collaboration is an opportunity to change how 430,000 IBM employees worldwide work together, cutting through bureaucractic ‘BigBlue’ tape.
