Innovation jargon - we see it and hear it every day. For practitioners, it’s our vocabulary. But does our audience know what we’re talking about? Maybe at a tech startup or in a Broo
“The customer is always right.” This motto, ingrained in the minds of generations of customer service representatives, has been a guiding principle for businesses across nearly every industry.
It is easy to think of processes as something that stifles creativity, but in reality it’s just the opposite. The more process you have the more creativity you can afford. Many people beli
Small businesses may think they do not need to worry about computer hackers because they are small, but hackers think that small businesses are an easy mark.
Learning agility is a business imperative for organizations to stay relevant in the marketOrganizations should offer sponsorships and dedicated time to employees to pursue their educational interests
Exelon Generation's 12-member Digital Plant Innovation Team had to deliver innovative new products fast for a fleet of 14 nuclear power plants in five states across the country. To do
He lost consciousness twice. Of the first time, he could remember the lightning through the dark clouds. The shudder going through the ship’s hull as it crashed down onto the heavy sea.
