Background:Why is innovation elusive and hard? Organizations invest big money chasing ‘Breakthrough Innovations.’ According to 2012 Global Innovation Study by Booz &a
Change has changed. The nature of change itself has changed. It has become much more like a dynamic journey on a shifting landscape. We are supposed to be In the
James Carse, in his great book, Finite and Infinite Games, suggests,There are at least two kinds of games.One could be called finite, the other infinite.The finite game is played
LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud. Consumers increasingly expect on-demand information and con
When we submitted our ‘Project 10X’ hack last June as a part of MIX’s ‘Leaders Everywhere Challenge’ we imagined piloting that innovative change strategy within one of Silicon Valley’s
The Deliberative Corporation is a technology-supported process for sustainable decision-making. It allows any organization or governing group to consult its population.
Traditional performance management has run its course. It does not make us the agile and human organizations we need to be. Can we learn something from traffic?
This entry tells the extraordinary story of how a small group of trainee clinicians, young leaders and improvement facilitators from within the National Health Service (NHS) of England created a call
The power of innovation in Titan, perhaps can be compared to the power of a punch delivered with a clenched fist, as opposed to the power, the punch can generate with an individual finger. We be
At Experian Latin America, aiming to systemize innovation as a capability in an increasingly competitive market, we implemented an ideation platform that mirrors our company’s people-oriented ma
