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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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We talk a lot about how important communication is.  Communication within our organizations is one of the easiest, most valuable tools we have, and we don't always find a way to use it properly.&
Story by Michelle Paitich on September 20, 2010
Our organization was founded on the success of a biotech stock that provided the genesis for the investment organization, and the opportunity that has given many the funds needed to delve into other b
Story by Thanh Hoang on September 19, 2010
In its new business groups, Applied Materials has changed the way decisions are made.  Each week in the Solar Business Group, a technology roadmap/strategy meeting is held with all levels of empl
Story by Brendan McComb on September 16, 2010
Corporate politics are a drag on innovation and employee engagement.  Too many managers are worried about not rocking the boat or aligning themselves with the right corporate officer to ensure th
Story by Stuart Thompson on September 16, 2010
Fundamental infrastructure innovations must overcome a steeper than normal entry barrier. The market-place considers them an avoidable adventure regardless of need. Early adopters are rare.
Story by Raj Kumar on September 5, 2010
The meetings we endured and designed, added to frustrations and stress in an already caustic work place.
Story by Ellen Weber on July 31, 2010
Much has been written about organizational trouble shooting, fishbone analysis, force field analysis and so on.
Story by Cheenu Srinivasan on July 30, 2010

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