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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

33 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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Recruiting doesn’t work.  It has never worked.  The advent of the Internet has only exacerbated the problem.  Hiring managers have no respect for their internal recruiters and 3rd party
Hack by Carol B Schultz on December 20, 2010
Shift from an obsession with financial forecasting to becoming expert in behaviour and attitude forecasts.
Hack by Chris Shambrook on June 14, 2013
Embracing the principles of Autonomy & Trust and Openess & Transparency, this hack aims to establish the credibility and value of HR as a business partner by adapting the language and measurem
Hack by Harrison Withers on July 17, 2013
At the core of a healthy organization is the idea that people are respected and valued for their different gifts/strengths/talents.
Hack by Josh Allan Dykstra on June 27, 2011
Customer service professionals nurture a company’s most important assets – its customers –, but they are also some of its lowest paid employees.
Hack by Marton Jojarth on June 12, 2015
Most companies have internal employee portals - the ones where all employees are expected to or voluntarily sign in everyday.
Hack by Joel Modestus on July 14, 2013
With globalization and technology, skills become obsolete rapidly. The traditional approach of performing specialist work is less effective.

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