"My Customer" is the platform Best Buy created to unleash and amplify the powerful voice of its 100,000+ frontline employees to share what they heard or learned from daily interactions with
The road sign reads "Paradigm Shift Ahead" Around the corner is the oncoming shift.We will exit roads named Bigger, Bigger Business, Bigger House, Bigger Car, Bigger Portions (have you noticed th
MIX Maverick Daniel Pink describes why it's so hard to make the transition from old-school control to new-age engagement—and how the most progressive organizations make the shift.
Let’s change companies’ aspirations (mission, vision and values) from static words to catalysts that can transform organizations into communities of passion!How?
Only a third of excellent companies remain excellent over the long term. Even fewer change programs succeed. These are the facts, yet these need not be the odds of success for your organization. Insightful advice (beyond common sense) and pragmatic methods (readily applicable) are available to help...
