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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

125 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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What if you could have strong ties of trust within your organization?  What if you didn’t miss opportunities to add value because you are always in the know?   Let’s put down our copies
Hack by Karl Kammerer on June 7, 2011
This is Karen's story. In 2011 a colleague and I attended a presentation at a conference. The speaker had made a mistake but had not realized it.
Story by Peter Rennie on July 14, 2013
My first real job was as a carpenter helper with Goodwin and Murphy construction company on a bridge building job on interstate 65 just south of Verbena, Alabama.
Story by Jim McGriff, Jr. on April 14, 2015
If we look at all the crises our world is in, we definitely need some sort of societal renewal strategies. The crises put more and more pressure on it.
Barrier by Louis Dietvorst on December 6, 2011
Non-compliance can be viewed as a ‘problem’ resulting in solutions which are hoping to resolve that ‘problem’.
Hack by Heidi De Wolf on July 17, 2013
While the trend with most companies today is to block employee use of social network sites like Facebook and Twitter, Edmunds.com, Inc.
Story by Katti Fields on July 15, 2011
Our Hack was inspired by Coens & Jenkin’s book “Abolishing Performance Appraisals.”  There are several other academic books and papers, blog postings, and even hacks that recommend doing away
Hack by Andy Lippok on July 16, 2013

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