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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Effective communication is essential for all organisations as it provides a framework for information flow internally as well as externally and minimises silos effect.
Hack by Prakash Sharma on May 27, 2011
Is it possible for an ethical and values based leader to effect change in an organisation previously entrenched in hierarchical communism?
Hack by kelvin wright on October 1, 2012
Once upon a time there was a successful leader. He had an important role in the management of a huge fair.
Story by Bernhard Sterchi on November 1, 2016
Organizations could evaluate employee job performance by measuring "on the job behavior", citizenship behavior, and personal growth and development.
Hack by Mikeys on August 22, 2010
How often did I hear managers tell me that the way they had to behave did not reflect who they were any longer, their behaviour was dictated by the system they were in, it was coming from the top down
Hack by Olivier Lavergne on December 1, 2010
This hack begins the process of changing a Management 1.0 organization’s culture by recognizing that an increase in personal freedom must be accompanied by an increase in personal
Hack by Chris Grams on April 30, 2012
All industry types have one resource in common; their Suppliers.Harness Supplier creativity to gain resource creation by:Selecting suppliers with different
Hack by Moisés Noreña on February 6, 2013
Co-Authored By Terry Deegan
Pain points can abound in the workplace, with people either contributing to or helping relieve them. Perceived pain (vs.
Hack by George Kobak on May 6, 2015
Feeling recognized feels amazing. At work we started a recognition revolution with StarmeUp!
Story by Laura Alfonsin on August 17, 2017
Our relationship with others is often determined by boundaries found in virtually all organizations: demographic, geographic, horizontal, vertical or stakeholder.
Story by Stephen Remedios on June 3, 2013

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