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First Line Manager: The Problem Ain’t The Problem

I am discussing a recurring problem with an engineer on the phone. Bob S., my Customer Service Manger told me the problem occurred again today.

Story by Jim McGriff, Jr. on March 3, 2015

first line management

business management

Change

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The First Line Manager: Are You Similar to a General Eisenhower or a General Patton?

We all have management tendencies what is yours? I study leaders and their styles. We all are different managers but we can learn from other managers.

Story by Jim McGriff, Jr. on May 29, 2015

business management

first line management

Bottom-up leadership

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First Line Manager: Are You a Jerk?

First line managers have a tough role to play. Too soft and you are a push over. Too hard and you are a jerk. Either extreme is a problem.

Story by Jim McGriff, Jr. on June 6, 2015

first line management

Business

create goodwill

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First Line Managers… You are “The Pattern”…

My first real job was as a carpenter helper with Goodwin and Murphy construction company on a bridge building job on interstate 65 just south of Verbena, Alabama.

Story by Jim McGriff, Jr. on April 14, 2015

first line management

Management

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First line manager: Change must be doable, seeable, and feelable.

First line managers are key to the success of a change in operations.

Story by Jim McGriff, Jr. on February 24, 2015

Management

first line management

change managment

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First Line Manager, Now What, You Are One

One morning, my District Manager came into my office, he stated, “if someone told me about all these employee problems, I would not want to be a manager.”This was in 1986.

Story by Jim McGriff, Jr. on May 1, 2016

first line management

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First line managers are horse’s asses?

What is the problem with first line managers?

Story by Jim McGriff, Jr. on April 1, 2015

first line management

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Do Not Love Your Job

Lately, I read an article in Business Week by a so called expert… in the second sentence the expert made the comment that you should love what you do.Recently, on Good Morning America a reporter was i

Story by Jim McGriff, Jr. on May 5, 2015

Management

first line management

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First Line Manager: Over Thinking stuff

Over-thinking is what I have done as a first line manager for my career. My main concerns were for our customer care, employee understanding, and department effectiveness.

Story by Jim McGriff, Jr. on January 23, 2016

first line management

Leadership