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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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 Its a well know fact thaty positivity and negativity are powerful feedback processes in human behavior.
Hack by Stephen Remedios on July 17, 2013
(this hack is available as a Powerpoint - see materials)In the last 40 years complexity thinking and sociology have given us new ways to understand uncertainty and the relationship between sc
Hack by Douglas Board on July 17, 2013
Measure the attitudes of your stakeholders in surveys. Link their scores to financial performance using factor analysis and structural equations.
Hack by Anders Magnusson on May 26, 2010
What if you could have strong ties of trust within your organization?  What if you didn’t miss opportunities to add value because you are always in the know?   Let’s put down our copies
Hack by Karl Kammerer on June 7, 2011
Non-compliance can be viewed as a ‘problem’ resulting in solutions which are hoping to resolve that ‘problem’.
Hack by Heidi De Wolf on July 17, 2013

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