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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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The aging population in the Nordics/Western part of the world and the possibility for early retirement will cause competency gaps and will lead to loss of knowledge in Enterprises.
Barrier by Magdalena Pawlowicz on September 20, 2010
Whilst we are almost out of the financial crisis, businesses are still struggling to meet their targets and are more focused on pleasing the shareholders by meeting their quarterly targets and gains .
Hack by Alfred Francisco on May 8, 2012
The challenge is to combine technologies, platforms and ways of learning that explicitly tackle those enemies of adaptability and support each of the design principles of a truly adaptable organisatio
Hack by Julie Steel on July 17, 2013
Empower to Improve seeks to mitigate large hospital bills for uninsured and underinsured patients with chronic conditions that could be easily managed with better preventive care practices.
Hack by Trey Morris on March 3, 2014
In Parts 1-3, I recounted the Pull Replenishment saga of how a small team started a bottom-up movement that generated millions of dollars in profit, improved shipping performance to the customer, and
Story by David Choe on June 17, 2011
This is the story of an OD consulting firm founded in the Middle East.
Story by Marwa Farouq on September 30, 2010
In turbulent times like a recession or a post-merger integration, the issue of low trust can escalate from a chronic condition to a major flare-up.
Hack by Anna Stillwell on June 9, 2010
i'd like to share with you a world, a flat planet with 100+ souls called Ecetera Pty Ltd.
Hack by Olivier Lambel on May 18, 2013

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