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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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To effectively train and nurture managers/leaders, companies have to get involved.
Hack by Anna Smith on September 4, 2010
It is the application of Knowledge that delivers results not possession. Blindness to personal handicaps and tunnel vision is common.
Barrier by Raj Kumar on August 31, 2010
Organizations could evaluate employee job performance by measuring "on the job behavior", citizenship behavior, and personal growth and development.
Hack by Mikeys on August 22, 2010
Individual development assessment is either a twice a year or once a year event. Many managers does not fully grasp the right way to assess and develop employees.
Hack by Simon Ng on August 18, 2010
In my ten years at Red Hat (the open source software pioneer), we had a very simple little cultural trick we used everywhere we could:We defaulted to open.What does this mean?
Hack by Chris Grams on August 5, 2010
Interviewing is at best a flawed effort to assess job candidates (and even consultants). Too often, it produces disappointing--even disastrous--results. Here's why....
Barrier by Dr. Janice Presser on August 3, 2010
AAU4M stands for Agony Aunts & Uncles for Managers.
Hack by Madhusudan Rao on August 2, 2010
The meetings we endured and designed, added to frustrations and stress in an already caustic work place.
Story by Ellen Weber on July 31, 2010

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