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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

125 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Ever get an innovation project rolling along well and then bump into a hidden corporate policy or procedure that stops the project dead in its tracks?
Hack by Mary Kuhr Anderson on August 14, 2017
Google "Leadership Fear or Love" and you will get views, articles and books from Machiavelli to John Hope Bryant.
Hack by Victor Kwan on January 31, 2013
Implement a leadership development programme in which the employees of an organisation are exposed to the challenges faced by their CEO for a day
Hack by Prince Goel on March 20, 2011
Who are the people with the “least formal authority” in your organization? Your interns!
Measure the attitudes of your stakeholders in surveys. Link their scores to financial performance using factor analysis and structural equations.
Hack by Anders Magnusson on May 26, 2010
The World may well be on a trajectory which alters it's environment such that it is prematurely unsustainable for human-kind to exist.
Hack by Greg Stevenson on May 26, 2011
The organization as we know it is changing rapidly. Right now, traditional hierarchical organizations are becoming more social, open, transparent, inclusive, diverse... the list can go on!
Hack by Stephen Remedios on December 5, 2013
We’re all finally recognizing that management and innovation are social activities – people activities.  So it has struck me as rather odd that HR is hardly mentioned in the conversation.  W
There’s plenty of material on the Internet about what fear is, but for the purposes of this Hack, let’s call it the ‘barrier to change.’ After reading a lot of great articles and books the message is
Hack by Pumuka Reid on December 5, 2011

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