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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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You say your employees have autonomy, then why is everything so difficult, why are they frustrated and why do change efforts seem to fizzle away? Find out how culture and grey areas are block
Hack by Susanne Ramharter on April 30, 2012
Co-Authored By Chris Grams
Is it possible to drive customer value and internal alignment at the same time? It is -- especially if you use a proven, powerful tool that we call the Value Roadmap.
Hack by Thomas Butta on June 4, 2012
Innovation is more than a singular event that happens and then <POOF!> the organization has magically transformed.
Hack by Brett Belock on July 19, 2017
Ever get an innovation project rolling along well and then bump into a hidden corporate policy or procedure that stops the project dead in its tracks?
Hack by Mary Kuhr Anderson on August 14, 2017
Google "Leadership Fear or Love" and you will get views, articles and books from Machiavelli to John Hope Bryant.
Hack by Victor Kwan on January 31, 2013
Implement a leadership development programme in which the employees of an organisation are exposed to the challenges faced by their CEO for a day
Hack by Prince Goel on March 20, 2011
Who are the people with the “least formal authority” in your organization? Your interns!
Measure the attitudes of your stakeholders in surveys. Link their scores to financial performance using factor analysis and structural equations.
Hack by Anders Magnusson on May 26, 2010
The World may well be on a trajectory which alters it's environment such that it is prematurely unsustainable for human-kind to exist.
Hack by Greg Stevenson on May 26, 2011

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