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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Determined to foster a culture of continuous feedback, enable coaching relationships outside traditional hierarchies, and encourage meaningful recognition among his engineering team, Gilt Groupe's Joh
Story by Nicholas Stein on July 18, 2011
A chance question during a seminar exposed a cultural norm at Menlo Innovations that confounds most corporate thinkers. Menlo has no hierarchy. They are a team in the truest sense of the word.
Story by Richard Sheridan on July 14, 2013
Policies and strategies of a company would be a set of LIVE wiki documents
Hack by Mohammad Oli Ahad on July 17, 2011
The internet has had a profound effect on many areas of commerce.One area the internet has not yet had a profound affect upon is how people are organized to perform work.We believe this is about to ch
Story by Jim McKeown on April 11, 2010
Few companies organize to walk multiple paths to re-invent themselves.Note : if you have a quarky charm feeling of "Deja Vu", or "Synchronicity" it is under control, and you are fine.Innovation is par
Story by Frederic J.Leconte on December 19, 2012
Co-Authored By Audrey D.
How many innovations died within big corporations, whose managers failed to spot a breakthrough idea in unchartered seas of innovation portals and CTOs’ e-mail boxes?
Hack by LBS team 12 on January 9, 2011
Many organisations of various sizes are built on hierarchy and driven by status, encouraging people up the organisational management ladder.
Hack by Heidi De Wolf on December 10, 2013
Implement a leadership development programme in which the employees of an organisation are exposed to the challenges faced by their CEO for a day
Hack by Prince Goel on March 20, 2011
There is overwhelming agreement among leaders that team members should receive performance feedback real-time, as opposed to just during annual or even quarterly reviews.
Hack by Marton Jojarth on August 12, 2015

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