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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

120 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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As we push just about everything into the cloud, and advancements in technology shrink or eliminate traditional barriers for people to interact and exchange value, the "trustworthiness stool" presents
Hack by Aaron Anderson on August 17, 2012
When Henri Cartier Bresson described his photography, he said "There is nothing in this world that does not have a decisive moment".
Barrier by David Mason on July 27, 2010
A very simple, bare episode 3.Opposite to 1 & 2.Kind of a break.And Mix experience.All about : how do you want to bring value and define value at the same time ?
Hack by Frederic J.Leconte on October 22, 2014
A method of solving dilemmas and problems that involves communications and iteration to reach better solutions and commitment to those solutions.
Story by Brian Hurley on June 2, 2010
“Leadership days”? These would involve rearranging the organisation for a day so that managers can relinquish control to an employee one level down in the hierarchical structure.
Hack by Keshal Sookha on October 18, 2011
Shift from an obsession with financial forecasting to becoming expert in behaviour and attitude forecasts.
Hack by Chris Shambrook on June 14, 2013
This is the story of an OD consulting firm founded in the Middle East.
Story by Marwa Farouq on September 30, 2010
The aging population in the Nordics/Western part of the world and the possibility for early retirement will cause competency gaps and will lead to loss of knowledge in Enterprises.
Barrier by Magdalena Pawlowicz on September 20, 2010

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