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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

33 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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There's a limit to Web 2.0 that shows up in all of its uses, including the M Prize process: it doesnt really produce effective new management systems that will work, just islands of good practice and
Hack by Michael F Kelly on July 18, 2011
Determined to foster a culture of continuous feedback, enable coaching relationships outside traditional hierarchies, and encourage meaningful recognition among his engineering team, Gilt Groupe's Joh
Story by Nicholas Stein on July 18, 2011
people engagement 1.0 is dead having an arrangement that creates significance & certainty, some variety and strong connection will flow to contribution & growth (innovation & discreti
Story by Wade Keenan on July 11, 2011
 As we’ve learned over the last several years, from Richard Florida’s Creative Class to Daniel Goleman’s Emotional Quotient, the soft skills and organizational skills are the most valuable to the
Hack by Ross Smith on July 10, 2011
We are a small team.  We don’t have time for status meetings.  We can’t afford middle management.  We have no tolerance for team members that don’t produce.
Hack by Lawrence Coburn on July 7, 2011
Big Thorny Challenge: What passes for enterprise strategy falls way short of the need and opportunity.
Hack by Richard Melrose on June 30, 2011
It's too easy to be a bad manager.
Hack by Adam Schorr on June 29, 2011
At the core of a healthy organization is the idea that people are respected and valued for their different gifts/strengths/talents.
Hack by Josh Allan Dykstra on June 27, 2011
The Connected Intelligence Operating System formally elevates employees Knowledge, Decisions and Insights to essential work products. 1.
Hack by Vasu Srinivasan on June 24, 2011

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