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The MIX Lab

Groundbreaking ideas and practices from the MIX community

This case study is about the horizontal management model developed and implemented at VAGAS, a Brazilian software company for the recruitment market, and its main underlying ideas.
Story by Mário Kaphan on March 31, 2014
LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud.  Consumers increasingly expect on-demand information and con
Story by Sanjay Mathur on December 9, 2011
A decade apart and a continent away, two stories in dramatically different settings reinforce the idea that “leaders everywhere” is a universally applicable construct.
To be successful and truly collaborative, knowledge-sharing systems require intuitive tools that connect people, reward participation, and align well with existing work and communication patterns.
Story by Doug Solomon on April 11, 2010
Collaborating with the Occupy movement enabled our business to develop the tool we needed to acheive the truly flat, transparent, empowered structure we'd always wanted.Management doesn't have to comp
Story by Alanna Krause on December 20, 2013