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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Development of a transparent employment process that results in not only the best person for the position being appointed but also keeps that person by making the company accountable for all promises
Hack by Andre Basel on February 28, 2011
Reaching right levels of the organisation can be a difficult task even for the employees.
Hack by Aleksandar Zivaljevic on February 27, 2011
Reversing or reducing perception and attribution errors in the healthcare imply overhauling the healthcare system structure and practice but addressing the person of the leader has similar effect to h
Hack by Owen Mandisodza on February 27, 2011
This hack considers how organisational capability might be unleashed by increasing the level of trust between employer and employee, borrowing from some of the concepts of Tikanga Maori and simply doi
Hack by Alister McCaw on February 25, 2011
We’re all finally recognizing that management and innovation are social activities – people activities.  So it has struck me as rather odd that HR is hardly mentioned in the conversation.  W
The current economic environment has created tenuous if not perilous conditions to organizational effectiveness.
Hack by Tom Yagos on January 20, 2011
Decision-makers. Executive teams. Champions. These groups are vital to making change work. However, if you don’t include the larger group, you miss out.
Hack by Tricia Emerson on January 20, 2011
Organisational health is the effectiveness of an organisation in various environments and how the organisation responds to “changes in circumstances” by mobilizing its human as well as organisational

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