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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

36 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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What is your organization's most important asset? CEOs often respond that the organization's people are its greatest asset.
Hack by R.Paul Herman on May 11, 2012
Co-Authored By Tom Bowmer
Current management structures are bureaucratic and tend to suppress worker participation in decision making.
Hack by IMD Group 13 on November 7, 2011
In a taxonomically organized world human resources are managed with structured approach: organizational graph, job role, job description, hierarchical or functional controls.In every day activity peop
Hack by Luca Grivet Foiaia on May 31, 2011
We are a small team.  We don’t have time for status meetings.  We can’t afford middle management.  We have no tolerance for team members that don’t produce.
Hack by Lawrence Coburn on July 7, 2011
It takes some time to realize what type of manager I wanted to be. This story is how I came to realize this fact. Also, how I realized a corporate suite was not for me.
Story by Jim McGriff, Jr. on September 6, 2015

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