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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

33 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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Consumers crave a business community where ethics, principles and values hold places of importance in the boardroom.
Hack by Ed King on May 11, 2012
Co-Authored By Terry Barber
Extend "first right of refusal" to customers to own the company's stock, whenever there is a need for new/ additional external investment.
Hack by Niranjan Rao on May 10, 2012
Whether it's a fair trade social enterprise, a microfinance institution, or an agricultural co-op, any business that makes the claim that it helps the global poor must be able to objectively measure c
Story by Lindsey Alexander on May 10, 2012
Co-Authored By Steve Wright
Whatever the size of your organization it is your people who determine your organizational value added.
Hack by Bay Jordan on May 9, 2012
Hockey is Canada’s national sport, but skating close behind in second place is participation in customer loyalty programs that award points consumers can redeem for more than 1200 rewards items from e

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