Let’s change companies’ aspirations (mission, vision and values) from static words to catalysts that can transform organizations into communities of passion!How?
I propose that businesses should adopt an approach of publicly reporting on customer delight/satisfaction in the same way that financial performance is reported today.
The white coat of a physician signifies a 19th century model of leadership: authoritative, unchallenged, above and beyond the ordinary. This is not who today's physicians are.
In my ten years at Red Hat (the open source software pioneer), we had a very simple little cultural trick we used everywhere we could:We defaulted to open.What does this mean?
Stop trying to fit workers in a "good" (or "performer") or "bad" ("underperformer") binary classification and instead adopt a richer language which fits reality of people better.
The Living Intelligence System (LIS) is an alpha project within the United States Intelligence Community (IC) aimed at transforming the vertical agency-proprietary reporting and analysis process (fini
Enlarge the circle of trust by orders of magnitude and radically accelerate the trust-building process by empowering people to rely on the information even before they trust each other.
