Let’s change companies’ aspirations (mission, vision and values) from static words to catalysts that can transform organizations into communities of passion!How?
The authorities at Merriam-Webster have declared “austerity” the defining word of 2010 . That may be an appropriate reaction to all that’s transpired this year (and built up over this decade), but the word—and, more to the point, the feeling —that permeates this shabby, hangdog year is loss. Look...
Every 6 months, all managers in Hindustan Unilever Ltd. put their day jobs on ice to focus on one of the two things that really matter - the consumer and the customer.
Over the years I've participated in countless strategic planning projects, having spent several years as a management consultant and then as a member of the executive team of several public companies.
While large segments of the American population have grown up in a connected world and are more comfortable with web and social networking technologies in their private lives, the companies they work
Imagine a room filled with 100 people like you. Everyone knows a little something about a little something. Now let’s say 25 of those people are given a question to answer.
"My Customer" is the platform Best Buy created to unleash and amplify the powerful voice of its 100,000+ frontline employees to share what they heard or learned from daily interactions with
In 2010, the Wikimedia Foundation, a small non-profit supporting Wikipedia and related projects, turned the conventional approach to setting strategy on its head.
