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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Determined to foster a culture of continuous feedback, enable coaching relationships outside traditional hierarchies, and encourage meaningful recognition among his engineering team, Gilt Groupe's Joh
Story by Nicholas Stein on July 18, 2011
Teaming, also referred to as a self-directed work structure, participative management or a high performance work system, is a cultural priority for GE Aviation Supply Chain.  It is an effort to m
Story by Rasheedah Jones on July 14, 2013
It is no secret that happy employees have more chances to stay longer within the company. Which means employee retention rates for managers who keep their employees happy tend to be high.
Story by Barret Selby on November 21, 2017
The hierarchical structures with in organizations often place accountability and responsibility with managers and executives, leaving the rest of the organization to follow what has been set as b
Story by Thabiso Ramashala on November 2, 2010
Much has been written about organizational trouble shooting, fishbone analysis, force field analysis and so on.
Story by Cheenu Srinivasan on July 30, 2010
Giving everyone with experience and the will to give back is the mission and objective, almost evryone is an expert in something.
Story by Dan Auito on May 26, 2013
 A newly appointed general manager (GM) managed to turn an unsuccessful company and not only achieving an unmatched level of performance, however he also created a trust culture in the workplace.
Story by Jacobus Tolken on October 4, 2011
Video production companies are often thought of in the context of managing costly and enormous advertisement campaigns for massive brands.
Story by Ian Lewis on April 10, 2020
The story here does not begin with "once upon a time..." here,  goes more like: "Hey pals! Let´s do a company which works in a different way.
Story by Daniel Pérez Pérez on April 14, 2012

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