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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

120 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Organizations create efficiency by choosing one project over another. But is that really the way to innovate?
Hack by Laura Cerruti on September 18, 2010
Implement a pattern derivation system based on the conversations people in your organization have about their work life, stress level, relationship with management and co-workers and workplace environ
Hack by Aditya Ghuwalewala on October 30, 2013
Many scholars discuss visibility from the perspective of an employee making themselves more visible to executives within an organisation with the ambition of climbing the corporate ladder.
Hack by Amanda White on July 2, 2011
Leaders must act as facilitators and have the ability to give up control and bestow empowerment and autonomy to its workforce.
Hack by Allan Pollard on December 17, 2010
There a 2 slides from the Equality Trust's "Spirit Level" web site.  They show the statistical co-relation between levels of trust and income inequality.  The core message is that in countri
Hack by John H Pearce on October 10, 2010
There’s plenty of material on the Internet about what fear is, but for the purposes of this Hack, let’s call it the ‘barrier to change.’ After reading a lot of great articles and books the message is
Hack by Pumuka Reid on December 5, 2011
Whilst we are almost out of the financial crisis, businesses are still struggling to meet their targets and are more focused on pleasing the shareholders by meeting their quarterly targets and gains .
Hack by Alfred Francisco on May 8, 2012

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