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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

120 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Replace the fundamental control relationship in the organization from ‘boss-subordinate’ to ‘mentor investor-intrapreneur team’, where mentor investors are modeled on the angel
Hack by Tory Gattis on May 20, 2010
Developing  a new model of thought that best motivates people in order to create, innovate, and maximize efficiency.
Hack by Frank Vuong on March 31, 2014
Is it possible to drive customer value and internal alignment at the same time? It is -- especially if you use a proven, powerful tool that we call the Value Roadmap.
Hack by Thomas Butta on June 4, 2012
Implement a pattern derivation system based on the conversations people in your organization have about their work life, stress level, relationship with management and co-workers and workplace environ
Hack by Aditya Ghuwalewala on October 30, 2013
Bilateral and multilateral donors and NGOs re-write the rules of the International Development Cooperation System to unleash the real potential of markets and the private sector to end poverty at a la
Hack by Lucho Osorio-Cortes on March 2, 2012
People and the WWW share common “deep values.”   Sandwiched in between are Management 1.0 (& aspiring 2.0) Organizations and Software Applications that ride the www.&nbs
Hack by Deb Krizmanich on July 18, 2011
 Look, we have to find lots of ways to help our organizations  -- sometimes one person or one team at a time -- move toward the future.
Hack by Dan Oestreich on September 21, 2010

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