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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Innovation is more than a singular event that happens and then <POOF!> the organization has magically transformed.
Hack by Brett Belock on July 19, 2017
The organization as we know it is changing rapidly. Right now, traditional hierarchical organizations are becoming more social, open, transparent, inclusive, diverse... the list can go on!
Hack by Stephen Remedios on December 5, 2013
How do you make a big company’s culture more innovative and entrepreneurial? Start with a corridor and work your way out.
Story by Christos Tsolkas on February 11, 2016
The World may well be on a trajectory which alters it's environment such that it is prematurely unsustainable for human-kind to exist.
Hack by Greg Stevenson on May 26, 2011
You say your employees have autonomy, then why is everything so difficult, why are they frustrated and why do change efforts seem to fizzle away? Find out how culture and grey areas are block
Hack by Susanne Ramharter on April 30, 2012
Co-Authored By Chris Grams
Google "Leadership Fear or Love" and you will get views, articles and books from Machiavelli to John Hope Bryant.
Hack by Victor Kwan on January 31, 2013
Ever get an innovation project rolling along well and then bump into a hidden corporate policy or procedure that stops the project dead in its tracks?
Hack by Mary Kuhr Anderson on August 14, 2017
A chance question during a seminar exposed a cultural norm at Menlo Innovations that confounds most corporate thinkers. Menlo has no hierarchy. They are a team in the truest sense of the word.
Story by Richard Sheridan on July 14, 2013
At the core of a healthy organization is the idea that people are respected and valued for their different gifts/strengths/talents.
Hack by Josh Allan Dykstra on June 27, 2011

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