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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

126 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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The organisational mantra of up-or-out is, in fact, out. Organiations need to develop a new way of recognising performance, and increase the skill-to-position match.
Hack by Group 14 on November 6, 2011
Recruitment, especially at the higher levels, is such a costly affair. It becomes more expensive once the recruit fails in the task he is expected to perform.
Hack by Madhusudan Rao on July 2, 2010
Inmost transformation efforts, changing the transparency of financialdata including salaries is like losing the last five pounds.
Hack by Susan Resnick West on July 2, 2011
In its new business groups, Applied Materials has changed the way decisions are made.  Each week in the Solar Business Group, a technology roadmap/strategy meeting is held with all levels of empl
Story by Brendan McComb on September 16, 2010
Our conventional wisdom regards high stress executive leadership as indigenous to a high performance organization.  This belief is understandable when witnessing the ever accelerating rate of cha
Story by Bill Shirley on July 2, 2011
It is time we recognize that our current approach to leadership development is a waste. $50 Billion and research says there is nothing to show for it.
As we push just about everything into the cloud, and advancements in technology shrink or eliminate traditional barriers for people to interact and exchange value, the "trustworthiness stool" presents
Hack by Aaron Anderson on August 17, 2012
The internet has had a profound effect on many areas of commerce.One area the internet has not yet had a profound affect upon is how people are organized to perform work.We believe this is about to ch
Story by Jim McKeown on April 11, 2010
Implement a leadership development programme in which the employees of an organisation are exposed to the challenges faced by their CEO for a day
Hack by Prince Goel on March 20, 2011

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