It's time to reinvent management. You can help.

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

Filter By:
Leaders who have an understanding of neuroscience basics have a tool much like a navigational compass to guide their teams and individuals through common change related obstacles.  Neuros
Hack by Earl Miller on October 23, 2017
We need to reduce the amount of rules used in the world of management in order to promote people's judgment and practical wisdom.
Hack by Elad Sherf on May 27, 2010
Who wants to join me in a cup of C.O.F.F.E.E.
Hack by Robert Paris on October 13, 2011
How many innovations died within big corporations, whose managers failed to spot a breakthrough idea in unchartered seas of innovation portals and CTOs’ e-mail boxes?
Hack by LBS team 12 on January 9, 2011
Once upon a time I was a member of (what I'll call) a commercialised start-up. We had spun out of a university faculty research project, & did an amazing job.
Hack by Jonty Monopoli on September 16, 2010
“Leadership days”? These would involve rearranging the organisation for a day so that managers can relinquish control to an employee one level down in the hierarchical structure.
Hack by Keshal Sookha on October 18, 2011
The organisational mantra of up-or-out is, in fact, out. Organiations need to develop a new way of recognising performance, and increase the skill-to-position match.
Hack by Group 14 on November 6, 2011
Recruitment, especially at the higher levels, is such a costly affair. It becomes more expensive once the recruit fails in the task he is expected to perform.
Hack by Madhusudan Rao on July 2, 2010
Inmost transformation efforts, changing the transparency of financialdata including salaries is like losing the last five pounds.
Hack by Susan Resnick West on July 2, 2011

Pages