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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

33 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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The Chief Executive Officer of my Company said, “Our customer must be in the center of everything we do.” I am not sure the company’s first line managers are acting on this statement.
Story by Jim McGriff, Jr. on March 1, 2016
It goes without saying that an efficient workplace leads to a more successful business.
Story by Cassidy Hennigan on December 18, 2017
Processes, procedures and comportments have to proof their value to the business.Formality may have its benefits, but they have to be made explicit and the value has to be bullet proof.
Hack by Erwin Pfuhler on July 29, 2014
Both economic thought and management practice are based on the so-called free market economy or competitive markets and all measures of performance or success are always relative.To get out of this "c
Hack by Srinivasan Abhinavam on February 9, 2011
I have heard around always knowledge workers need special type of attention compare to blue collar jobs.
Story by Chris Shayan on February 9, 2013
I looked up philosophy in the dictionary. Here are a few meanings of the word that verified my thoughts:
Story by Jim McGriff, Jr. on April 25, 2016
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He lost consciousness twice. Of the first time, he could remember the lightning through the dark clouds. The shudder going through the ship’s hull as it crashed down onto the heavy sea.
Story by Bernhard Sterchi on November 20, 2018

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