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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

31 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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Extend "first right of refusal" to customers to own the company's stock, whenever there is a need for new/ additional external investment.
Hack by Niranjan Rao on May 10, 2012
It goes without saying that an efficient workplace leads to a more successful business.
Story by Cassidy Hennigan on December 18, 2017
The world of management is full of myths and rituals. Many seem to have been with us forever, often explained and justified as “we have always done it like this”.
Hack by Bjarte Bogsnes on January 23, 2017
A supervisor in a central dispatch center is a different kind of first line management.I was given the Dispatch Supervisor job when our control center opened for our division.
Story by Jim McGriff, Jr. on March 13, 2017
The crux with which all businesses are formed is simply in the way they handle their production and employees. However, to avoid costly blunders, hazard/risk analysis must be accomplished.
Story by Samantha Hager on March 16, 2017
We're the largest sub in a global company HQ'd in France.  To "Control costs, Harmonize, Be more efficient..." the HQ org., has estabished technology shared services in low cost countries (Buchar
Barrier by Les Fondy on June 10, 2011
It's too easy to be a bad manager.
Hack by Adam Schorr on June 29, 2011
What does focus and obligation have to do with a first line manager’s responsibilities? Focus and obligation are the keys to a successful organization. If you can draw; you can draw a focus.
Story by Jim McGriff, Jr. on April 17, 2017
I have heard around always knowledge workers need special type of attention compare to blue collar jobs.
Story by Chris Shayan on February 9, 2013
Current management structures are bureaucratic and tend to suppress worker participation in decision making.
Hack by IMD Group 13 on November 7, 2011

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