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Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

31 Stories
88 Hacks
4 Barriers

Develop holistic performance measures

“We need new measurement systems that capture the things that really create value.”

A shortlist of the limitations of traditional measurement systems:

(1) they’re lopsided, in that they overweight the achievement of certain outcomes (e.g. short-term earnings), while under-weighting the achievement of others (e.g. building new growth platforms);

(2) they take insufficient account of critical externalities (e.g. the environmental and social costs of corporate policies);

(3) they give inadequate attention to the things that drive success in the “creative economy,” (e.g., the value of customer-authored innovation).

Organizations will need to create holistic measurement systems that capture the many, interrelated variables that drive success.

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In a world in a financial crisis it is easy to think about today and not tomorrow.
Barrier by Josse Kunst on April 19, 2010
Both economic thought and management practice are based on the so-called free market economy or competitive markets and all measures of performance or success are always relative.To get out of this "c
Hack by Srinivasan Abhinavam on February 9, 2011
In emerging markets, the lack of talent forces HR dept to concentrate more on recruiting more people rather than devising strategies towards retaining the existing employees.
Hack by Gaurav Varma on March 20, 2011
In a taxonomically organized world human resources are managed with structured approach: organizational graph, job role, job description, hierarchical or functional controls.In every day activity peop
Hack by Luca Grivet Foiaia on May 31, 2011
The idea is to create a transparent value ecosystem, where organizational values (openess, innovation etc') get a numeric value (points)  that can be exchnaged between all steakholders, then simp
Hack by Yoni Assia on March 2, 2012
Measure employee performance like a credit score.  Similar to someone missing a mortgage payment, but it’s more like missing a project deliverable.
Hack by John Heyliger on December 15, 2010
Sales commission programs are intended to maximise the revenue generated from sales activity in order maximise company revenues and profits for its stakeholders.  But is it delivering the results
Hack by Andrew Crabb on October 10, 2012
I don't know the answer to either part of this compound question, but I think we have to answer the first part, before we can answer the second part.  To that end I have begun a research project
Hack by Samuel Peffers on January 19, 2013
To be innovative, a company needs to understand how it can take what it already does and do that better.
Hack by Ryan Thorpe on March 11, 2011

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