In the new economy, employees are often perplexed by the disconnect between employee technology and corporate objectives. Executives talk about employee empowerment, the need for innovation, the importance of social media and new business models. But they provide employees with locked-down desktop...
How does a Dell engineer’s job change when they get to talk to customers? It opens up an information flow so they can co-create something better. You have to earn the right to sell to somebody. That’s why Dell is building relationships with customers and becoming trustied advisors through the Dell...
Lack of organisational commitment to openness and transparency often leads to organisations recreating - at high cost - solutions which can be accessed for free.
Enterprises as open, sustainable platforms for internal and external stakeholders to host conversations and collaborations to co-create a shared vision and holistic value that meet the personal, profe
The white coat of a physician signifies a 19th century model of leadership: authoritative, unchallenged, above and beyond the ordinary. This is not who today's physicians are.
Despite increasing disruption and crumbling paradigms, many organizations remain trapped in out-dated management practices left-over from the industrial revolution.
What would it look like if the rapidly-evolving social world of Web 2.0 collided with the sterile and static corporate Intranet? What would happen if information flowed from the outside in, instead of inside out? Those are the questions at the heart of an interesting experiment unfolding at global...
