Editor's Note: Ross Smith has worked in every corner of the software industry for over 20 years and is currently a Director of Test at Microsoft. You can read his M-Prize-winning STORY Organizational Trust: 42projects . In 1855, Robert Browning published a poem about the Italian Renaissance painter...
When Kraft Foods embarked on an important program to re-define its corporate purpose, vision and values, they decided not do it in a closed meeting room in Chicago but instead open up the process and
Only a third of excellent companies remain excellent over the long term. Even fewer change programs succeed. These are the facts, yet these need not be the odds of success for your organization. Insightful advice (beyond common sense) and pragmatic methods (readily applicable) are available to help...
To increase employee satisfaction, build trust and retain talent during a post-product cycle reorganization (reorg), the Microsoft Lync Test team offered its employees the freedom to choose what they
A few months ago, in one of our Centered Leadership learning sessions, a Latin American executive approached me with an insight that had deeply affected him. “In our transformation meetings,” he said, “we always talk about how they have to change. I realize I have to change myself first if I want...
Given the evolving global water scarcity situation, the world’s largest beverage company created a new dynamic with its bottlers and external partners, one focused on conserving local watersheds, ther
This is the third in a series of posts adapted from Scott Keller & Colin Price's new book, Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage . The first post described two counter-intuitive insights about creating lasting change in organizations -- that common...
About two years ago, I read a book called The Future of Management by Gary Hamel at the recommendation of some friends. I couldn’t put it down, devouring Gary’s three case studies of companies ( Google , Whole Foods , and W.L. Gore ) pushing aside 100+ years of management wisdom and charting their...
Is it possible to drive customer value and internal alignment at the same time? It is -- especially if you use a proven, powerful tool that we call the Value Roadmap.
