At Experian Latin America, aiming to systemize innovation as a capability in an increasingly competitive market, we implemented an ideation platform that mirrors our company’s people-oriented ma
*In order for organizations to thrive in the 21st century global economy, knowledge workers must be allowed the flexibility and discretionary authority to offload their non-core busy work to help prop
I propose that businesses should adopt an approach of publicly reporting on customer delight/satisfaction in the same way that financial performance is reported today.
The San Francisco Mayor's Office of Innovation recently piloted an “unhackathon” which attracted over 80 designers, technologists and business pros, all collaborating quickly and intensively to create
What happens when volunteers respond to the call for “digital citizen scientists,” agreeing to use their personal computer downtime to run a program for solving the problem of protein folding, a key t
