Skip to main content
Management Innovation eXchange
Login to Facebook
Me in Three
I am an avid football (soccer) fan. When I'm not busy with work or child rearing I can be found in the North Stand at Old Trafford, Manchester.
I'm originally from New York but I have lived in the UK since the late nineties.
All things digital
Stories, Hacks, & Barriers
Groundbreaking ideas and practices from Rudi Sellers
What if customer delight was our only measurement?
I propose that businesses should adopt an approach of publicly reporting on customer delight/satisfaction in the same way that financial performance is reported today.
on October 30, 2013
Research and development