Editor's note: You can follow Vineet Nayar on twitter at @vineetnayar . I’ve often wondered about the book ‘Nice girls don’t make the corner office’ by Dr Lois P Frankel. The author cautions women that their careers could get sabotaged by “girlish behaviour” learned in childhood, such as working...
In the spirit of constant experimentation and evolution, we continue to invent new modes of engaging the most adventuresome practitioners and boldest thinkers in tackling the big challenge of making our organizations as resilient, inventive, inspiring, and accountable as they need to be to meet the...
Fifty years ago , America had General Motors and Alfred P. Sloan. One CEO—one decision-maker. “If you do it right 51 percent of the time you, will end up a hero.” Today , America has Zappos and Tony Hsieh. One CEO—millions of decision makers. “Customer service shouldn’t be just a department, it...
As I've browsed the MIX over the past months, I've noticed a few regular contributors whose hacks , stories , and barriers always blow me away. Over the coming months, I hope to highlight some of these people and their ideas here in my role as a Moonshot Guide. Today, I'd like to point you to Aaron...
My experience as a manager – and in particular, as the leader of a company – has been shaped by two quotes that have helped frame my thinking about that role. One is from Harold Geneen, who oversaw the growth of ITT into the first modern conglomerate: “The skill of management is achieving your...
For all of the billions organizations invest each year in “leadership development,” a criminal amount of human potential is left on the table. Training and development programs almost universally focus factory-like on inputs and outputs: absorb curriculum, check a box; learn a skill, advance a rung...
How do you get customers to send bouquets to staff for great service (literally) yet cut costs at the same time? By discarding (almost) everything you think you know about management and doing the opposite. Here are seven counterintuitive business truths, distilled from nine uplifting (how often...
As we close out the semifinal round of the HCI Human Capital M-Prize , we wanted to offer up a quick take on each of the entries in the running—and encourage all of you to rate the entries, add your ideas and questions in the comments field. These contributions are rich with ideas and insights...
My conversation with our newest MIX Maverick Andrew McAfee yielded all kinds of bracing insight when it comes to how we set strategy, structure work, unleash talent, and measure success. But I haven’t been able to shake one idea in particular he threw out at the end of our conversation as a...
