As the demographics of the workplace shift and more employees actively play games outside of work, the opportunity to use games to improve productivity expands.
In my ten years at Red Hat (the open source software pioneer), we had a very simple little cultural trick we used everywhere we could:We defaulted to open.What does this mean?
Enlarge the circle of trust by orders of magnitude and radically accelerate the trust-building process by empowering people to rely on the information even before they trust each other.
To be successful and truly collaborative, knowledge-sharing systems require intuitive tools that connect people, reward participation, and align well with existing work and communication patterns.