In this document we explain how we went from being an organization of hierarchical bankers, to a team of 16,000 systematic innovators who learn every day and believe that everyone can be innovative.
In an era when recruiting and training more closely resemble “speed dating” than traditional apprenticeship, world-leading ophthalmic lenses manufacturer Essilor International pioneered th
In Parts 1-3, I recounted the Pull Replenishment saga of how a small team started a bottom-up movement that generated millions of dollars in profit, improved shipping performance to the customer, and
