I can summarize your slow growth easily. There are two types of people you and HR would never hire. You adore Steve Jobs and Einstein. Yet, let’s be honest shall we. You use Apple products. You quote Einstein and Jobs, however, you would have never hired either. And had Jobs worked for your firm he would have fired you. Without sufficiently innovating your hr and leadership think of the countless Jobs and Einsteins you miss out on. They are out there.
Steve Jobs would certainly tell you to take a flying leap. Forget a focus group. Do it better. He would really upset your meetings. The safe place in corporations where nothing gets done. And we haven’t mentioned government.
To turn your organization around, and you should always be in such a state, requires innovating management more consistently than you attempt to innovate products and services. Innovating HR and your leadership is where you must start.
If one were capable of sufficiently innovating hr in the same tried and true ways that would have worked by now. After all it has been done the same way by the same firms benchmarking the same processes for say, gazillion years.
HR people tend to be very narrow. Now, before you leap towards my jugular, I have an hr degree.
Hire renegades. They don’t break rules by cheating or undeserving. However, they excel at over promising and over delivering on time.
They create silos of excellence instead of protective fiefdoms of mediocrity.
Avoid groupthink. In fact abhor groupthink.
People who are forward thinkers
People more concerned with the success of obscene internal and external customer service than punching their ticket after 30 years and a Happy Meal.Mix it up with introverts and extroverts
People with aberrations on their resume
This will ruffle feathers for sure. You will be required to occasionally get involved in hr. Why?? Because seriously, as HR goes so goes the innovation of your firm. Rather than using HR as a tool to process the flow of cost cutting measures designed to layoff rather than out innovate and out compete you will deploy leadership to do their job. Out lead.
Bottomline? Hire people in hr like Steve Jobs, Mother Teresa, and Einstein.