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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Reversing or reducing perception and attribution errors in the healthcare imply overhauling the healthcare system structure and practice but addressing the person of the leader has similar effect to h
Hack by Owen Mandisodza on February 27, 2011
Deploy an anonymous electronic reporting system solution that enables middle management to report the enacted values of senior leadership (upper echelon) to the governance level thereby making senior
Hack by Willem Acker on April 18, 2012
i'd like to share with you a world, a flat planet with 100+ souls called Ecetera Pty Ltd.
Hack by Olivier Lambel on May 18, 2013
How many of you have seen this sarcastic picture of a manager keyboard with a single key on it? The now famous "FYI" key...
Hack by Olivier Lavergne on December 1, 2010
Improving how people work in today’s organizations by abstracting collaboration practices and embedding them in email.
Hack by Ritu Raj on June 22, 2011
Organisations are open systems in that they affect and are affected by the environment beyond their boundaries’.  Jon Kotter (1996) defined management as a set of processes that can keep a compli
Hack by Koli Sewabu on December 14, 2011

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