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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

121 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Large global corporations with enormous wealth, power and resources have the ability to positively (or negatively) impact global change and increasingly they are doing so in the area of disaster relie
Hack by Melanie Mark-Shadbolt on October 3, 2012
Empower people, give them space, pay them salaries in time and equip them with all the tools of innovation.My company runs a BPO in a conflict zone.
Hack by Omar Wani on July 30, 2010
Development of a transparent employment process that results in not only the best person for the position being appointed but also keeps that person by making the company accountable for all promises
Hack by Andre Basel on February 28, 2011
Business is a socially manufactured series of behaviors and processes.  Current business practices, guided by capitalist ideologies, which focus on short term profit maximizing approaches and exp
Hack by Catherine Poulter on April 27, 2012
Shift from an obsession with financial forecasting to becoming expert in behaviour and attitude forecasts.
Hack by Chris Shambrook on June 14, 2013
Set clear objectives to foster trust and sense of ownership therefore incentivizing managers to act as business owners, hence maximizing value creation
Hack by Albert Canela on December 9, 2010
Create a regularly scheduled Q and A session where the CEO and his or her peers are compelled to take questions from the broader organization, in the style of the British Prime Minister’s address to P
Hack by Gary Hamel on April 6, 2011
To address the urgent challenge of impatient capital and epidemic myopic short-termism, we propose a new paradigm: Soft Tenure.Soft-tenure is an innovative management paradig

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