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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

120 Stories
239 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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We need to reduce the amount of rules used in the world of management in order to promote people's judgment and practical wisdom.
Hack by Elad Sherf on May 27, 2010
We are living in a changing environment that demands that organisations develop their people to be innovative and flexible to succeed.
Hack by Daniel Henderson on September 26, 2011
The last 50 years economies have evolved from an industrial economy to a knowledge economy which brings us to the latest economy which is known as the creative economy.
Hack by Pieter du Plooy on October 1, 2011
It is the application of Knowledge that delivers results not possession. Blindness to personal handicaps and tunnel vision is common.
Barrier by Raj Kumar on August 31, 2010
The organisational mantra of up-or-out is, in fact, out. Organiations need to develop a new way of recognising performance, and increase the skill-to-position match.
Hack by Group 14 on November 6, 2011
Recruitment, especially at the higher levels, is such a costly affair. It becomes more expensive once the recruit fails in the task he is expected to perform.
Hack by Madhusudan Rao on July 2, 2010
Inmost transformation efforts, changing the transparency of financialdata including salaries is like losing the last five pounds.
Hack by Susan Resnick West on July 2, 2011
In its new business groups, Applied Materials has changed the way decisions are made.  Each week in the Solar Business Group, a technology roadmap/strategy meeting is held with all levels of empl
Story by Brendan McComb on September 16, 2010

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