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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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In the past 10+ years I have not met a single organisation that does not work with external 3rd parties in some form e.g. cloud service, channel distribution, product dev, legal etc.
Hack by Ian Stobie on April 30, 2012
This is the story of a group of students at Universidad EAN that belong to the humanistic management youth researchers group, that have been working for the last 5 months in a Colombian company in ord
Story by Konocenos Human on May 26, 2015
Search "HR and Innovation" on Google and results range from Innovation is a Strategic HR Imperative to How HR 'Best Practices' Kill Innovation and Does HR Matter in Innovation?
Hack by Chad Hartzell on August 17, 2017
In business there is an increasing desire for people to find their unique voice, contribute in ways that leverage their talents and relate with one another in more meaningful ways.
Hack by Mark Vandeneijnde on March 25, 2011
What would our sector look like if we gave our value proposition a little twist? What would the results be like?
Hack by Luc Galoppin on July 16, 2011
On December 12, Google's home page noted the birthday of Robert Noyce, co-founder of Intel.
Story by Joe Marchese on December 13, 2011
At the centre of innovation are people in all their forms; however, much of the references to people being at the heart of our organisations pay lip-service to what it truly means to realise a people-
Story by Ian Fergus on June 10, 2013
A new model of engaging with the public about managing access to health records is required.
Hack by Ruth Kibble on February 20, 2014
Early in the innovation process, when the sky should be the limit, avoid the pitfalls of being too practical, too quick to jump to solutions, and too eager to work towards the familiar.This hack was w
Hack by Brian Janke on March 4, 2016
Video production companies are often thought of in the context of managing costly and enormous advertisement campaigns for massive brands.
Story by Ian Lewis on April 10, 2020

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