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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Use a powerful framework and proven process disciplines to sharply focus enterprise strategy on accelerating value creation.  Avoid warm and fuzzy objectives (
Hack by Richard Melrose on July 21, 2010
LSG Skychefs New Zealand with its parent company Lufthansa, is currently trying to implement and drive sustainable change throughout the company.
Story by Heine de Bruin on December 23, 2011
More for less is required from our Public Services. High priced CBD rents, expensive city centre living, long distance commutes. Staff are our great asset. Staff want a better work life balance.
Hack by Yorkie Owl on September 24, 2012
In today’s organizations there is not only a gap in leadership but a seemingly high level of denial.
Hack by Marla Hetzel on July 14, 2013
Individual development assessment is either a twice a year or once a year event. Many managers does not fully grasp the right way to assess and develop employees.
Hack by Simon Ng on August 18, 2010
By reconsidering the idea of a 'job creation program', individuals in a low income public housing area were able to take on the level of responsibility they were comfortable with, learn new skills and
Story by Martin Butcher on October 28, 2011
My first real job was as a carpenter helper with Goodwin and Murphy construction company on a bridge building job on interstate 65 just south of Verbena, Alabama.
Story by Jim McGriff, Jr. on April 14, 2015
Implement a revolutionary, transparent corporate environment that: (1) allows meritocracy to assert its proper influence on the decision-making process; (2) eradicates the power of brow
Hack by Alice Huang on June 25, 2010

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