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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

122 Stories
238 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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Business is a socially manufactured series of behaviors and processes.  Current business practices, guided by capitalist ideologies, which focus on short term profit maximizing approaches and exp
Hack by Catherine Poulter on April 27, 2012
With the existing technology, it's very easy to establish a wikilocation to bridge the gap between what we do internally in theoperational side of university and colleges (as well as any othereducatio
Hack by Aaron Anderson on June 24, 2010
A bottom-up approach in which the employees in each department "draft" their Manager and Supervisors, given certain limitations. The draft occurs every six months, fostering renewa
Hack by Justin Astrin on December 13, 2010
In emerging markets, the lack of talent forces HR dept to concentrate more on recruiting more people rather than devising strategies towards retaining the existing employees.
Hack by Gaurav Varma on March 20, 2011
If we look at all the crises our world is in, we definitely need some sort of societal renewal strategies. The crises put more and more pressure on it.
Barrier by Louis Dietvorst on December 6, 2011
To address the urgent challenge of impatient capital and epidemic myopic short-termism, we propose a new paradigm: Soft Tenure.Soft-tenure is an innovative management paradig
Authority in most group scenarios is taken, not necessarily granted, so I decided to change up the rules a bit. And I mean rules in the literal sense.
Hack by Rod Johnson on May 26, 2013
We need leaders today that know how to create engagement and unleash innovation in every person from the front desk to the C-Suite through autonomy, accountability … and a little bit of surfing. 
Hack by Rick Hansen on April 19, 2018

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