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Encourage the dissenters

“The pro-change constituency must always be more powerful than the no-change constituency.”

There is a tendency in every organization to discount disputatious or divergent points of view. Those with an interest in defening the status quo often regard dissent as subverssive. Yet history shows it was often the malcontents and the contrarians who had the most prescient view of tomorrow’s threats and opportunities. So rather than marginalize the outliers, organizations must ensure that their voices are heard. Internal debates about strategy and policy must be vigorous, open and uncensored, and every management processes must encourage those with discomforting views to speak up.

19 Stories
37 Hacks
5 Barriers

Encourage the dissenters

“The pro-change constituency must always be more powerful than the no-change constituency.”

There is a tendency in every organization to discount disputatious or divergent points of view. Those with an interest in defening the status quo often regard dissent as subverssive. Yet history shows it was often the malcontents and the contrarians who had the most prescient view of tomorrow’s threats and opportunities. So rather than marginalize the outliers, organizations must ensure that their voices are heard. Internal debates about strategy and policy must be vigorous, open and uncensored, and every management processes must encourage those with discomforting views to speak up.

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 I have had much success helping managers who need to get their teams to accept a new change.  It doesn't just happen.
Story by Terry D. Everson on January 6, 2011
When was the last time you looked at a Dilbert cartoon and a big smile appeared on your face?
Hack by Olivier Lavergne on December 1, 2010
Establish an environment to allow ideas to grow within a company.  An incubator gives support for a new idea.  Universities, notably Rensselaer Polytechnic Institute, have used this method t
Hack by Brendan McComb on September 18, 2010
In its new business groups, Applied Materials has changed the way decisions are made.  Each week in the Solar Business Group, a technology roadmap/strategy meeting is held with all levels of empl
Story by Brendan McComb on September 16, 2010
Expecting a group of highly educated, culturally fixed Ph.Ds who are excellent researchers to run their own operation may have been fine 80 years ago when educational operations were run, staffed, and
Barrier by Aaron Anderson on September 3, 2010
When participating in meetings, have each of the participants take on a role other than their own - usually as a representative of a part of the organization that is not represented.
Hack by Jason Bernstein on August 28, 2010
Many employees are afraid to admit that they do not have enough work because they fear that they might be laid off if word gets out.
Barrier by Anusha John on August 13, 2010
I've got a new book forthcoming ( http://www.sup.org/book.cgi?id=16531 ) that is based on the research that I did for my Ph.D.
Barrier by Aaron Anderson on May 28, 2010
New ideas, and feedback on existing ideas would be a lot more vibrant with support for anonymous publishing. No filtering, no censorship, just trust in your people to contribute honestly
Hack by brendan coram on May 12, 2010
Many managers ask their employees questions that open up thinking to problems, challenges, new ideas, and improvements.Unfortunately, some managers use these questions only to fulfill a social functio
Barrier by Kraig Parkinson on April 30, 2010

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